Member Service Specialist

TBA Credit Union
Job Description
Responsibilities include assisting TBACU to live out its mission, “To serve our community and build trusted relationships.” As well as provide excellent member service and perform a broad range of member services such as opening accounts, accepting and processing loan applications, renewing certificates, assisting members with account related questions and processing a variety of account maintenance tasks. Encourages positive communication with internal and external members in accordance with credit union service standards. Effectively promotes products and services.
  • High School Diploma or equivalent
Required Knowledge
  • Knowledge of related computer applications
  • Basic understanding of math applications
Experience Preferred   
  • Customer service experience
  • Previous sales experience
  • Previous experience working in a financial institution
  • Proficient knowledge of credit union products and services                        
  • Organized and detail oriented
  • Strong written and verbal communication skills
  • Able to effectively present information one-on-one and in small group settings
  • Adapts well to change
  • Confident decision maker
  • Able to operate basic business machines
Contact Information